Virtual Personal Assistant / Administration Assistant

Hiring a highly qualified virtual personal or administrative assistant will free up your valuable time to focus on growing your business. Whether you need a reliable VA to answer the phone, schedule or manage appointments, or handle data entry, a virtual co-worker from the Philippines can take a load off your shoulders so you can get back to what you do best.

We offer the option of a cloud Hosted PBX this enables your virtual Assistant to manage effectivily your incoming/outgoing calls.

Virtual office administration means you can leave the day-to-day running of your business in the hands of a competent and trustworthy assistant. You’ll probably ask yourself why you didn’t do it sooner, as this is what most clients tell us after hiring a VA.

virtual personal assistant

Your Virtual PA can help you with

Phone calls

Data entry







Frequently Asked Questions

Secretarial services including but not limited to, email and calendar management, travel arrangements, scheduling appointments, inbound/outbound phone calls, file management, research, personal errands and looking after clients with email correspondance.

Hiring a virtual assistant is much like hiring an employee, put together a list of tasks you are looking to outsource. MCA will source a suitable candidate and provide details of experience, references, personality and provide a quote for their support.

The interview process includes a video interview, so you can see if they are the right fit to work with your business. A trial period of 10 hours follows the video interview for you to test the virtual assistant has the right skills.

Following the trial MCA provides a “no lock in” contract.

MCA has an agreement with one of Australia’s leading English tutoring and assesment companies Kip McGrath. Kip McGrath asses all our assistants for their English skills and produces a report and feedback, which is provided with our quote.

Clients will always have the same assistant working with them. If the assistant is part-time they may have more than one customer.

If your virtual assistant needs replacing at any time, MCA will source a suitable candidate as quickly as possible. Emergency cover for sickness can be arranged but is limited to simple urgent tasks only.