Virtual Assistant Services

Virtual Assistant Services2018-03-19T17:14:07+00:00

Virtual assistants save time and money!

Below are some examples of tasks our virtual assistants can perform.  If you require assistance with something not listed below, please do not hesitate to contact us.

Live Chat Answering

  • Live Chat Licensing

  • Scripting Assistance Service

  • Installation and customisation of the Live Chat Application

  • Support Tickets

Virtual Assistant/ Secretarial Service

  • Bookkeeping

  • Creating/managing spreadsheets

  • Email Maketing

  • Provide technical support to your clients

  • Preparing Power Point presentations

  • Schedule/Manage appointments

  • Telephone Answering

  • Website content maintenance

  • Competitor Research

  • Data Entry

  • Data Mining and Lead Generation

  • Email and Diary Management

  • Internet Research

  • Travel and Accommodation Bookings

  • Social Media Monitoring and Updates

  • Providing Cover for Parental Leave

How a Virtual Assistant works

The My Cloud Assistant’s process is comprehensive and designed to meet your staffing requirements.

  • Send us your job description for your Virtual Assistant or save time and have our Recruitment Manager do it for you.

  • Our experienced Recruitment team in the Philippines will then source your virtual assistant, screen, interview and match a candidate who would be perfect for your role.

  • Our recruitment process includes a thorough assessment of each candidate including their work environment.

  • We will arrange an interview with your virtual assistant over Skype/SuiteBox.
  • After you choose your Virtual Assistant, we’ll organize the paperwork, contracts, Payroll etc.

  • MCA will organise all commencement tasks for your virtual assistant, dates and times to suit your requirements.
  • Organise any appropriate training for your virtual assistant.

  • Your dedicated Virtual Assistant is then a member of your team and works the same hours as you.

What our customers say…

“The team at My Cloud Assistant are a delight to work with… If you need help with administration, communication, setting up your back office or social media, give them a call.”

Rhonda Campbell, Bellfield Speech Pathology 

virtual assistants

“The virtual assistant from My Cloud Assistant has allowed me to delegate lots of admin work, and free up time to concentrate in the core of my business.  It has also allowed me to better service some of my overseas clients.  I totally recommend them.”

Jesus Osorio Lopez, Novo Migration

virtual assistant at Novo

Words from the team

Why I love working at MCA?

Working for MCA is a dream come true. I feel so fortunate to be growing and constantly learning while applying my skills to serve such dynamic, inspiring and high achieving clients. Plus, I’ve found that working for MCA has allowed me to achieve my desired work-life balance.

Pam – Personal Assistant to Novo Migration

Working at My Cloud Assistant Pty Ltd is a great pleasure and a privilege. What makes MCA stand out is the fact that it feels like being part of a family. This is a company where you are always valued and good ideas are encouraged and fully supported. I never imagined that I will serve a company that will allow me to balance my work and my family. All in all, working in My Cloud Assistant is full of smiles, love and successes!